How we build

A system shaped around your workplace, delivered without disruption.

Technology should adapt to the workplace, not force the workplace to adapt to technology. Here is exactly how we get from your current way of working to a system your team actually uses.

The four phases

1 · UnderstandWeek 1 · free

We visit your organisation and follow real work from start to finish: how a customer request arrives, who touches it, where it waits, how money is collected and how managers find out what happened.

  • Interviews with each department head and the people who do the work
  • The paper forms, spreadsheets and WhatsApp groups you rely on today
  • Where money, stock or time is being lost
2 · Map and quoteWeek 2

You receive a written workflow map, the list of what we will automate first, and a fixed quotation. No surprises later: changes are priced before they are built.

  • Workflow map of every department and hand-off
  • Which steps AI agents will handle and which stay with people
  • Integrations: M-Pesa, KRA eTIMS, WhatsApp, SMS, email, your bank
  • Fixed price, timeline and payment milestones
3 · Build in stagesWeeks 3 – 10 (typical)

We deliver one working part at a time, usually the department that hurts most first. Your team tests each stage on real work before we move to the next.

  • A portal for each department, with its own dashboard and approvals
  • Automations and AI agents switched on gradually, always with a person approving key steps
  • Your existing data imported and checked
4 · Launch and supportGo-live and after

We train every department on site, stay close for the first weeks and then support you from Nairobi. As your business changes, the system changes with it.

  • On-site training in English or Kiswahili
  • A named support contact and response times in writing
  • Monthly improvement review: what to automate next

Our promises

What every client can count on.

You own your data

Your records are yours. Export everything at any time, in standard formats.

People stay in charge

AI agents prepare and suggest. Approvals, payments and important decisions always go to a person.

Security built in

Role-based access for every department, encrypted connections, strong password rules and a full audit trail of sensitive actions.

Kenyan compliance

Built with the Data Protection Act, 2019 in mind, and ready for KRA eTIMS invoicing.

Fixed quotations

The price you agree is the price you pay. New ideas are quoted before they are built.

Local support

A Nairobi team that knows your system by name, reachable on WhatsApp, phone and email.

Questions

Questions finance directors ask us.

How much does a custom system cost?

It depends on the number of departments and integrations. Many first stages start from about KES 300,000, and larger multi-department systems run into the millions. After the free workflow visit you receive a fixed quotation, so you know the exact cost before anything is built.

How long does it take?

A first working stage is usually live in four to six weeks. A complete multi-department system typically takes eight to twelve weeks, delivered in stages so your team benefits early.

Will my staff have to change how they work?

No. That is the point. We study how work already moves and build the system around it. Training is short because screens follow steps your team already knows.

Does it work with M-Pesa and KRA eTIMS?

Yes. M-Pesa STK Push, Paybill and Till payments are matched automatically, and invoices are prepared for eTIMS. WhatsApp and SMS notifications are included.

Where is our data kept and who can see it?

On secure cloud infrastructure with encrypted connections and daily backups. Each person only sees what their role allows, and every sensitive action is recorded in an audit trail.

What happens after go-live?

You keep a named support contact, agreed response times and a monthly improvement review. Support and hosting are billed monthly, and you can export your data at any time.

Can we start small?

Yes. Many clients start with one department, or with our ready-made Eazy Office apps, and grow into a full system without moving their data.

See what we would automate first in your business.

A free workflow visit, then a written plan and a fixed price. No agent code needed.